Privacy Policy

1 Who We Are

Shri Sai Engineering is a manufacturing workshop at Laxminagar, near Jalmandir, Phaltan, Maharashtra 415523, India. We operate the website shrisaiengineering.com ("Site"). For data-protection purposes, we are the data controller for personal information collected through this Site.

2 Information We Collect

We may collect the following categories of information:

• Contact information – name, phone number, email address, company name, and address provided via our enquiry form, WhatsApp, or email.
• Order & project details – technical drawings, specifications, material types, quantities, and delivery requirements shared for quotation or production purposes.
• Usage data – pages visited, time on site, referral source, and device/browser information collected automatically via Google Analytics or similar tools.
• Communication records – messages sent through WhatsApp, email, or the website chat widget.

3 How We Use Your Information

We use personal information to:

• Prepare and send quotations
• Process and fulfil manufacturing orders
• Communicate about project status, delivery, or invoicing
• Respond to enquiries and provide after-sales support
• Improve our website and services using aggregated analytics
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4 Legal Basis for Processing

We process your data on the following legal grounds: (a) to perform a contract with you or to take steps at your request before entering into a contract; (b) for our legitimate interests in operating and improving our business; (c) to comply with a legal obligation; or (d) where you have given us your consent (which you may withdraw at any time).

5 Sharing Your Information

We may share data with trusted third parties only as necessary:

• EmailJS – used to process and transmit contact-form submissions.
• Google Analytics – aggregated, anonymised website usage data.
• WhatsApp (Meta) – when you initiate contact through WhatsApp.
• Courier or logistics providers – name and address for delivery purposes only.

All third-party providers are required to handle your data securely and in accordance with applicable law.

6 Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Order records and invoices are typically retained for 7 years for accounting purposes. You may request deletion of your data at any time, subject to any legal retention obligations we have.

7 Your Rights

Subject to applicable Indian data-protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, contact us at akshayjadhav4800@gmail.com.

8 Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9 Links to Other Websites

Our Site may contain links to third-party websites (e.g., Google Maps, social media). We are not responsible for the privacy practices of those sites and recommend you review their own privacy policies.

10 Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date will reflect the most recent revision. We encourage you to review this policy periodically.

11 Contact

For privacy-related enquiries, please contact us:

• Email: akshayjadhav4800@gmail.com
• Phone: +91 98905 41958
• Address: Laxminagar, near Jalmandir, Phaltan, Maharashtra 415523, India